Terms of use

After reading carefully the following terms, make sure that you agree with their content, because any use of the website www.panagrotiki.gr implies the explicit and unreserved consent and agreement with the content of these terms. These terms are subject to may change without notice, and for this reason users should visit this page regularly in order to keep abreast of trade rules. Any modification of this will apply to orders that are made after the date of modification.

The company

The company "PANAGROTIKI S.A" which retains the online store www.panagrotiki.gr is an S.A. company based in Lamia, Fthiotis, 1st klm of New National Road Lamia- Athens. You can communicate on any topic Monday – Saturday 9: 00 – 15: 00 at +30 22310 48031-4 and 15: 00 to 22: 00 at: 6972800977
“Panagrotiki S.A” is registered in the General Commercial Register: 023074554000.

Description - Product Availability

The experts “PANAGROTIKI S.A” strives for the validity of the information listed on the website www.panagrotiki.gr. However, maintains its reservation on inadvertently typographic or technical errors or due to force majeure.

The www.panagrotiki.gr online store provides the content (information, names, photographs, illustrations, etc.), products and services available through the website "as they are". Reserves, however, explicitly for the possibility, the shared photo not fully coincides with the physical appearance of the product delivered to the client (e.g., color, type).

The information provided to users for each product from the store www.panagrotiki.gr is not in any case advice for investment or for solving problems faced by the client and should not be considered as such. The specifics of each task and the complexity of the domain that www.panagrotiki.gr operates always impose necessary security measures: the customer should consult the experts of company "PANAGROTIKI S.A" (22310 48031-4) before each use of the product and each application must have read and fully understand the instructions of the manufacturer of each product uses. Otherwise, “PANAGROTIKI S.A” assumes no responsibility for any damages caused by incorrect use of the product sold or of misunderstood information provided on its website.

“PANAGROTIKI S.A” is liable for any damages only for willful misconduct or gross negligence.

In any case, the online store of “PANAGROTIKI S.A” does not bear civil or criminal liability for damage or injury due to non-functioning or and/or your use of the site and/or failure to provide services and/or information provided by him and/or by any unauthorized third party interventions to products and/or services and/or information available through it.

Copyright

All the content of the online store www.panagrotiki.gr, including but not limited to, images, graphics, text, databases, software, services and generally all the files of this website, are intellectual property, registered trademarks and service marks of “PANAGROTIKI S.A” or to third people who are lawfully and protected by the provisions of Greek, European and international law.

It is prohibited in any way, sale, assignment, copy, modify, reproduce, republish, download, transmit, distribute to any third party referred to in paragraph 1.1 of objects of intellectual and industrial property of "PANAGROTIKI S.A", unless you explicitly grant relevant special permit of "PANAGROTIKI S.A". Exceptionally, allow saving and printing a copy of the contents of the website of “PANAGROTIKI S.A” in a personal computer for strictly personal-private use and without deletion of the name of the holder of the copyright and of the indication of origin from the website of "www.panagrotiki.gr".

User Obligations

The users of the site “www.panagrotiki.gr” accept that they do not make use of the website of “PANAGROTIKI S.A” for publication, emailing or otherwise transmit any content that is illegal, harmful, threatening, abusive, defamatory or constitutes a violation of someone else's privacy. In addition, individuals accept that products ordered through the e-shop www.panagrotiki.gr are intended for personal use only.

Safety - Personal data

“PANAGROTIKI S.A” respecting absolutely the Greek legislation and European legislation governing personal data and online transactions takes all necessary measures, in accordance with the most advanced technology to ensure maximum security. All information related to your personal information and your transactions are secure and confidential, and used only for completion of your financial transactions. They are kept safely for as long as you are enrolled in a service of www.panagrotiki.gr and deleted after termination in any way the trading relationship. Your transactions in our online store are protected by the highest security system online SSL-128 bit. Further security of the e-shop of “PANAGROTIKI S.A” is accomplished in the following ways:

During visiting the www.panagrotiki.gr website and in order to buy products, to ensure the ability to communicate with you and to inform you about our new products is likely to be asked to indicate your identity (name, profession, email address, birth date, etc.).The codes used for your reliable identification are two: login (email or username) and your personal secret Security Code (password), which once entered they provide you access securely to your personal data.

You can modify/change your personal Secret Security Code (password) as often as you wish. The only one who has access to your data is you through the above code and you are solely responsible for maintaining the secrecy and hide from others. In case of loss you must notify us immediately; otherwise “PANAGROTIKI SA” has no responsibility for the use of the secret code by an unauthorized person. We advise you, for reasons of security, to change your password often and avoid using easily recognizable codes (e.g. phone number).

If there is no activity for a few minutes, your account is automatically disconnected from the e-shop of “PANAGROTIKI S.A”.

The access to software systems of “PANAGROTIKI S.A” (servers) is controlled by a firewall, which allows the use of specific functions from customers/users and prohibits the access to systems and databases with confidential information and company information.

Specifically authorized employees have access to your business information whenever it is necessary. “PANAGROTIKI S.A” does not disclose for any reason the customers’ data and transactions, except it is required by law. In case that “PANAGROTIKI S.A” uses a third party to support its systems, it takes care to ensure confidentiality. You can ask for any information held about you and correct them.

You will receive newsletters only if you wish during your registration as a member on the website www.panagrotiki.gr or by directly subscription to the informative Newsletter of “PANAGROTIKI S.A”

Order Proccedure

You can search products you are looking for, led either by the categorization that we've done for you, or by the product search function results in accordance with the word 'key' that you will fill in.

Also we recommend you, before making any purchase from our online store, visit section "ORDER METHODS", where you will find useful information about the process and the way to buy products.

During the registration of your order you will receive an email automatically that will indicate the details of your order.

During the progress of your order you can visit the section "Account->Order History" on our website to keep informed about the progress of your order. Order progress stages are the following: "New": your order has been received by our company's partner who controls the correctness. "In progress": your order is at the stage of collecting the products of your order in our warehouse. "Sent": order products were collected and shipped to your premises. "Delivered”: order products have been delivered at your location or at the travel agency of your choice. "Not delivered" the products of the order could not be delivered to your place or to the agent of your choice. The customer service Department of our online store will contact you. “Cancelled:” your order has been cancelled usually after having communicated with you. "Payment Rejection": your card was not accepted and the payment of your order via credit card cannot be completed. Generally, in case your order is suspended you will be contacted immediately. Alternatively, we will contact you on the phone number that you have indicated at your order on our website.

In case you do not receive an e-mail confirmation of your order or notice by phone, it is your obligation to notify us without delay, as it may be an error on the contact details that you have indicated. “PANAGROTIKI S.A” accepts no responsibility if you have entered incorrectly your contact details and we cannot communicate with you.

Difference between the prices in our “bricks and mortar” store and our online store:

Generally, the policy of our company is to establish additional discount for purchases through our online store, because in this case the time of activity of our staff (tips and suggestion of appropriate product for your application) is minimal. In any case, and for any clarification, we suggest before each payment and completion of your order, to communicate with the Customer Service Department of electronic markets telephone: 2231048031 or via e-mail: eshop@panagrotiki.gr.

Complete order

When your order is completed, you receive the following message (example): "Thank you for your order. We will contact with you by phone to confirm your order and we will process it as soon as possible”."

General terms

For the improvement of our services, the regular progress of our transactions and your safety please immediately inform www.panagrotiki.gr in above-mentioned phones or email for any unusual information listed on the website (i.e. unusually low or high value, apparently incorrect dimensions or attributes etc).

Any transaction through the e-shop of the company is made only by people who can do legal transactions. Minors and persons under judicial Support can order only through their parents and through the holder of parental responsibility respectively.